Sometimes may happen to see that official channels on Telegram created by different companies, or organizations are the chat restricted ones where only the administrators can publish the post in Telegram channels. No other subscribers in the channels can actively write, or post some information from their side.
In such cases, if a person would like to add his comment on a particular subject running on the channel, they didn’t have any way to do that.
But in last update, Telegram has added a new ability which allows channels administrators to receive their subscribers feedbacks by enabling this feature of writing comments under every published post.
The new Discussion Button added to the Telegram Channels allows administrators to provide a new chat area associated with the channel. So if subscribers want to add their comment on a topic, they have a method to start a discussion on a separate extended group chat attached to the channel.
Subscribers should note that these discussions will happen on a separate chat area that will be attached to the main channel. Also, channel members will not be able to share any photos or videos on the group chat. It will be restricted to text.
In this article, we review the instructions for activating this ability on channels.
First, we take a look at the instructions on the latest version which no bot is needed. According to the statement shared by Telegram, the new Discussion button feature for the channels will help the organizations to generate “pro-active conversations” with their participants. To achieve this, Telegram is offering to administrators the right to create an extended group chat of the respective Channel, with the presence of all their previous updates – but enabling chat options for everyone. Thus, the company is also calling the move a group chat extension for channels which means all the messages automatically get re-posted in this chat group once you send a message to the main channel. The concerned authorities can also pickup feedback and queries coming from their users posting on the group chat, and can act accordingly.
To create a discussion chat group attached to a chat restricted channel, follow these steps on your up-to-dated Telegram app.
By doing this, you have created a new group where subscribers can put their comments about your published posts on it.
You, as the admin, can see every comment by tapping on the channel posts and choosing the option “View 2 replies” or going to the group you have created and linked to the channel before.
Members in the discussion group may participate into comments discussion by replying to the other comments. If group members simply post messages to the chat without replying, these messages won’t appear in the comments chat.
If discussion group has any chat restrictions enabled such as slow mode, these restrictions will be applied to comments as well.
There are also other abilities for admins such as sending messages to this group as an anonymous person.
If your app is not the latest version, you can still have your subscribers to leave their comments, but you should use bots such as @CommentsBot . In this method, follow these steps.
Admin can see the comments by clicking on “open comments” option under the post on the bot.
Consider that in this way, you should repeat these steps for every post you would like to receive feedback on.
There are also some other bots with similar ability such as @DiscussBot . when using this bot, you should add it to your channel as an Admin.